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Capital Area Rural Transportation System

Call Center Reservationist

CARTS is currently accepting applications for a professional, customer-service oriented person to join our fast-paced Austin Call Center.

CARTS offers:

  • Free training.
  • Medical, dental and life insurance.
  • Paid vacation and sick leave.
  • Retirement plan.

Your responsibilities will include:

  • Direct telephone interaction with clients while using a computer program to schedule rides, respond to questions from customers about CARTS service, and resolve problems for customers.

Requirements for this position are:

  • The ability to learn quickly, multi-task and problem solve.
  • Excellent communication skills.
  • Experience using computers.
  • Previous experience working with customers.
  • The availability to work any shift as needed.
  • Bi-lingual skills preferred but not required.

Our Call Center hours are:

  • Monday through Friday, from 6:00 am to 8:00 pm.
  • Saturday, from 8:00 am to 4:00 pm.

If you care about the people in your community, enjoy helping others and you are reliable with outstanding people skills, we’d love to hear from you!

See How to Apply

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